Just a tech blogger

A second day of torment for BA yesterday as terminal five almost ground to a holt again. Passengers complained of  even slower than usual check-ins and hundreds of canceled flights. Willie Walsh, Company Executive of BA said, “They were sorry”…

On Thursday BA canceled almost 80 flights because of check-in problems and many flights just left with passengers and hand baggage with their luggage holds empty. This meant that hundreds of people had to sleep in the steel and glass terminal overnight.Problems at the brand new terminal began in the early hours of Thursday. Staff starting work at T5 found that there were no parking attendants to usher them to park.  When the staff finally parked and managed to get to the terminal, again, there were no staff manning the security checkpoints - meaning further hold-ups. Finally, even after months of training, check-in staff were unable to operate the state-of-the-art check-in facilities.

Heathrow handles some 67 million passengers a year. The new terminal, exclusively for use by British Airways, was made to eradicate the image of a bad Heathrow. Plus, the building cost about £16billion….!